Terms & Conditions

THE WOODHOUSE DAY SPA® has a strong commitment to providing excellent service to all of our guest and visitors of this Web site. We invite you to experience THE WOODHOUSE DAY SPA®, a franchise partner of THE WOODHOUSE DAY SPA CORPORATION located in Victoria, Texas. We offer an array of spa services and retail options available through our web site. Completing a form or purchase constitutes your agreement to follow the Terms and Conditions as outlined. If, after reviewing these terms and conditions you have any questions or concerns, please send an email to orders@woodhousespas.com  or you may contact us at 1.877.570.7772 directly. Our Internet privacy policy may be viewed on this site as well.

Terms

This site may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of this site. The content contained in such restricted areas is confidential, and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties where we determine that such use interferes with our site's operation or results in commercial benefits for other entities to our detriment. You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our site.

This Web Site and all Content available on this Web Site are provided without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that THE WOODHOUSE DAY SPA® shall not be liable for any damages of any kind related to your use of this Web Site.

Shipping

All items that are in-stock ship within 1-2 business days and will arrive within three to five business days from the ship date. In the event of a delay, we will notify you by email.  We ship orders Monday thru Friday, excluding holidays via Federal Express (FedEx) or UPS (United Parcel Service)

Return Policy

Guest Relations: Please call toll-free 877-570-7772 Monday through Friday, 9am to 5pm CST or email customerservice@woodhousespas.com.

We want you to be pleased with every product you purchase from us. If you should need to return a product, please contact customerservice@woodhousespas.com with your order number and reason for return.

We gladly accept returns on unopened items in their original condition.  Returned items can only be accepted within 30 days of original shipment date.  Your credit card will be refunded as soon as we receive your returned shipment. Please allow up to 30 days for your refund to be processed. Shipping charges are not refunded in the case of a return, exchange or credit.

Several of our product lines feature free shipping. If for any reason you need to return an item with free shipping, the refund you receive will be for the item price minus the standard shipping cost. Standard shipping costs are based on item prices as outlined within our shipping information. If you opt to exchange your free shipping purchase for another item that also had free shipping, a standard shipping charge will be added to cover our costs. The only exception to this policy is if an item received is defective, in which case it will be replaced with no additional shipping fees. If exchanging a free shipping item for a standard shipping product, you will be charged our regular shipping cost.

Changes

THE WOODHOUSE DAY SPA® reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.

Communication Disclaimer

With respect to all communications you make to THE WOODHOUSE DAY SPA® or its affiliates, including but not limited to feedback, questions, comments, or suggestions sent to our Web Site shall be and remain the exclusive property of THE WOODHOUSE DAY SPA ® brand. We will therefore, be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensation to you.

Third Party Site Links

Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. The WOODHOUSE DAY SPA® is only responsible for the terms and conditions, privacy statement and content of this Web site. We are not responsible for the terms and conditions, privacy practices or the use of cookies on Web sites that you have accessed through ours. Since we have no control over such sites and resources, you acknowledge and agree that THE WOODHOUSE DAY SPA® is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

 
 
 

Noel Asmar Equestrian

 
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